Shipping policy

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://dantsevatrust.com/terms-conditions/

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Shipping Fees:

We offer shipping at the following rates:

Domestic (INDIA):
Shipping Method: Standard (expected delivery time: 7 – 10 Days)
Shipping Fee: 50/-

All times and dates given for delivery of the products are given in good faith but are estimates only.

International: 

Shipping Method: Standard (expected delivery time: 10 – 15 Days)
Shipping Fee: $20 USD

All times and dates given for delivery of the products are given in good faith but are estimates only.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:

Email: dantsevatrust@gmail.com

Please review and verify your shipping address on all orders. We are not responsible for orders that do not arrive because an incorrect or incomplete shipping address was provided. All initial impression systems are sent to you by third party provider with Tracking. Once you receive the initial impression system, it is your responsibility to make the impressions of your smile and send the system back to Dantseva Trust in the envelope provided. After the Veneers are completed, you should receive an email with tracking information for their final delivery. For actual veneer shipments, they will be mailed to you by Third party express delivery, and Signature is required.

Tracking information will sometimes show that your package has been delivered, but you haven’t yet received it. If you don’t receive the package within the next few business days:

See if someone else accepted the delivery on your behalf.
Look around the delivery location.
Look for a notice of attempted delivery
Contact Dantseva Trust customer care.

Occasionally initial and final deliveries are returned to us as undeliverable. When the carrier returns an undeliverable package to us, a representative will contact you when possible to verify the delivery address before it is re-shipped. Veneers returned for inability to obtain a Signature shall be deemed delivered and received by you.
Orders that are returned to us as undeliverable are not able to be re-shipped until the delivery address is verified by you. If you suspect your order cannot be delivered as addressed and a representative has not contacted you after 4 weeks from the estimated delivery date, please contact Client Services.